frequently asked questions

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 Medieval Warrior Custom Figures is a small team of avid amateur historians formed five years ago with varied artisan and creative skills, which combine to design and create a range of handmade Medieval Warriors for you to collect and display.

Our core range is inspired by the Knights of the Crusades, actual noble and historical figures, Vikings, Saracens and many more.

We are based on the beautiful Sunshine Coast in Queensland, Australia but our interest in history leads us all over the World!

Want to see what's new?

We are constantly adding new Figures to our range. Subscribe for updates or follow us on Facebook and Instagram to see what new additions we have created. We are always researching and looking for new ideas that will complement our existing range.

Got an idea you'd like to see? Please reach out and let us know!

Looking for a gift idea or surprise for someone? Not sure what to get?

 Medieval Warrior Custom Figures offers eGift Cards for just such an occasion. Treat someone today!

What you see is what you get!

To see what is included with each Custom Figure please refer to the detail in the listings and photos.

Each Figure is created by hand and may have different accessories from others in the range. 

Please be assured that we will provide all items, as listed and shown in the photos, of the Figure you select.

If there is something extra you would like to have included we would be happy to discuss it with you.

Our custom Knights and Warriors are finished with a weathered, battle worn appearance. We appreciate that some collectors might not want this look for their new Figure. 

We are happy to offer all Figures in our range with a clean and unweathered finish instead, if preferred.

Just let us know your preference.

Custom Figures from our range can generally be created for you in around 8-10 days, (prior to shipping).

For particularly detailed work, or multiple Figures, we are happy to discuss a timeframe with you.

Down to the finer details!

Our handmade Custom Figures are created from a variety of materials such as plastic, wood and metal, various fabrics and even 3D printed parts.

These Custom Figures stand approximately 30cm, or 12", tall. At this size they are known as 1/6 scale. 

They are fully posable and can be displayed in many configurations.

The display base will add approximately another 4cm to this height if used.

The display base itself measures 11.5 x 16cm as a footprint. 

Standing support for the Figure is provided by way of an adjustable stand attached to the display base which is partially hidden underneath the Figure. 

Generally most Figures weigh approximately 700g once packed for shipping. 

We would be happy to discuss any ideas you may have in designing and creating a bespoke Figure for you. Please reach out to us and let us know what you would like to have created. 

We would love to see your vision recreated in miniature form!  

Shipping is provided to you at postage cost. No extra fees or charges are passed onto you over and above standard postage rates.

All purchases are shipped with tracking for you.

Delivery times are obviously outside of our control but as a guide only, deliveries to Europe are generally taking around 8-10 days. Deliveries to the United States are around 6-8 days generally. Please keep in mind that this is a guide only and is subject to change. 

Yes we do! As long as you have an active mail service to your area. We are happy to check for you if you need assistance.

Yes we do! 

We are  happy to combine shipping for you on multiple items and save you money. 

All shipping is sent at cost as determined by Australia Post. 

Shipping for multiple items is based on the overall weight of your items. This is automatically calculated for you as you add items to your Cart. 

As a general guide most Custom Figures from our range weigh approximately 700g when packed.

If you are unsure you can add items to your Cart and see the shipping total from there prior to purchasing.

Shipping cannot be combined after a transaction has been completed.

Please let us know if we can assist.

Please contact us  at support@medievalwarriorcustomfigures.com for any other queries or assistance.